At SneakStorm, we prioritize delivering your carefully selected footwear with efficiency and care. Our team processes orders swiftly to ensure your stylish sneakers, comfortable loafers, or versatile flats reach you in pristine condition. Whether you're updating your casual wardrobe or seeking sophisticated office wear, our logistics network is optimized for secure and timely deliveries.

Orders are typically processed within 1-2 business days after payment confirmation. Delivery durations vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs procedures.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

Seasonal promotions may include expedited shipping options – check our homepage for updates.

We currently ship to most countries across North America, Europe, and select Asian markets. Some remote locations or regions with complex import regulations may experience restrictions. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your area, please contact our support team.

Once your order ships, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information
- Direct links to monitor your package's journey

For consolidated orders with multiple items, tracking updates may appear sequentially as packages leave our fulfillment center.

While we meticulously coordinate with reliable carriers, occasional delays may occur due to weather, customs, or logistical challenges. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, please contact [email protected] with your order details. Our team will investigate promptly and keep you informed throughout the resolution process.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and are not included in your order total. We recommend consulting your national postal service or customs office to estimate potential fees before placing international orders. Unfortunately, we cannot reimburse these third-party charges or adjust declared package values.